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Privacy-Policy

Privacy Policy

  1. Introduction
    1.1 Astra Distribution (Mcr) Limited (“the Company”, “we” or “us”) takes the privacy of your information very seriously. This policy explains how and for what purposes we use the information collected about you via this website (the “Site”). Please read this privacy policy carefully. By using the Site and any services we offer via the Site, you agree to be bound by this policy in respect of the information collected about you via this Site.
    1.2 If you have any queries about the policy, please contact customerservices@astra247.com and we will do our best to answer your questions.
  2. Personal Information Collected
    2.1 Should you purchase any goods from us, we will collect the following personal information from you:
    - 2.1.1 Details about you such as your name, gender and date of birth;
    - 2.1.2 Your contact details such as your e-mail and postal address and your telephone number;
    - 2.1.3 Details about your interests such as the reasons for your purchase of the goods and any other goods and services you may be interested in receiving information on; and
    - 2.1.4 Your payment details such as your debit/credit card details.
    2.2 Although it is not compulsory to give us this information, if you do not then we may not be able to take your order from you or provide you with the full range of services the Site has to offer.
  3. Use Of This Information
    3.1 We will use this information in order to:
    - 3.1.1 administer your accounts with us;
    - 3.1.2 process orders or applications submitted by you;
    - 3.1.3 send you information about our products and services;
    - 3.1.4 verify your identity;
    - 3.1.5 carry out marketing analysis and make general improvements to our Site; and
    - 3.1.6 to obtain your views or comments on the services we provide.
  4. Sharing This Information
    4.1 We have implemented technology and policies to safeguard your privacy from unauthorised access and improper use but as we use PROTX™ to provide secure online credit and debit card payment services, we may share your information with them in order to process your order and to prevent fraud. If you have any queries in relation to PROTX™, you should contact them via their website at www.protx.com.
    4.2 On occasions, we may share your information with carefully selected and reputable companies who may be interested in providing you with information relating to products and services that you may be interested in. However, we shall only do so, where you have given us your express consent to do so. You have the right to withdraw your consent at any time by sending an email to customerservices@astra247.com.
    4.3 From time to time we may send you information about our goods and services, which we think, may be of interest to you. You can tell us to stop this at any time by sending an e-mail to customerservices@astra247.com.
  5. 4.4 Other than as set out above, we will not disclose any of your personal information without your permission unless we are required by law to do so (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime).
  6. Information Automatically Collected From You
    5.1 Log files/IP addresses: When you visit the Site our web server automatically records your IP address. We use IP addresses to help us administer the Site and to collect demographic information for aggregation purposes.
    5.2 We may also gather other non-personal information (from which we cannot identify you) such as the type of your internet browser which we use to provide you with a more effective service.
    5.3 Cookies: When you visit the Site we may store some information (commonly known as a “cookie”) on your computer. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. Passwords and credit card numbers are not stored in cookies. A cookie helps you get the best out of the Site and helps us to provide you with a more customised service. We use cookies so that you will not have to re-enter your details each time you visit the Site and to track how our site is used and to improve and update our content.
    5.4 You can block or erase cookies from your computer if you want to (your browser’s help screen or manual should tell you how to do this).
  7. Changes To Your Details
    We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with or would like us to delete your details from our records, please contact us by sending an e-mail to customerservices@astra247.com.
  8. Contact Us
    If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to us at customerservices@astra247.com or write to us.

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